Shipping policy
📦 Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
🌍 Shipping Locations
We currently ship to the United States, Canada, Australia, and other international countries.
If your location isn’t listed, feel free to contact us—we’re happy to explore options!
🚚 Processing Time
All orders are processed within 1–2 business days.
Please note that orders are not processed, shipped, or delivered on weekends or holidays.
Made-to-order or customized items may require additional processing time. If so, we will notify you via email.
⏱️ Shipping Time
Estimated delivery time is 8 to 15 business days from the date of shipment.
Important: While we do our best to meet these timeframes, we are not responsible for any shipping delays caused by the carrier, customs processing, weather conditions, or other factors beyond our control.
📦 Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking number.
Please allow 24–48 hours for the tracking information to update.
❗ Lost or Delayed Shipments
If your order has not arrived after the estimated delivery time, please contact us at support@nursenova.co .
We will do our best to help locate your package or provide a resolution.
📬 Incorrect Address
Please ensure all shipping details are accurate before placing your order.
We are not responsible for packages lost due to incorrect or incomplete addresses provided at checkout.
Contact Us at:
CUSTOMER EMAIL: support@nursenova.co
BUSINESS ADDRESS: NURSE NOVA 3680 Wilshire Blvd Ste P04 - 1615 Los Angeles, CA 90010 United States
CUSTOMER SERVICE NUMBER: +1 213 237 1552
Updated: AUG 27, 2025 | 8:00a CST
Thank you for shopping with Nurse Nova!